The Sandwich Guy Is My Guy

If you’ve been to McKinley Hill in The Fort, I’m sure you’ll notice the long line of people over at One World Square building. No, they’re not in line to get inside their office, but rather waiting for their turn to get a sandwich over at The Sandwich Guy.

tsg

The place is a simple nook with only a couple of chairs outside. Most of their clients here have their sandwiches on the go. Here’s a shot of the place:

the-sandwich-guy-mckinley-hill

I went inside and ordered for myself one of their bestsellers – The TSG Bigtime. This sandwich sells for only a P100 and you’ll have a double decker sandwich with your choice of 3 delis and 2 slices of cheese. I chose bacon, ham and chicken.

take-a-bite

I thought that the sandwich would be a great snack but instead, I felt like I had a second lunch that day. It was tasty and well worth the money I paid for.

Aside from sandwiches, they also have salads, pasta and this bottled black gulaman which I first thought was a bottle of soy sauce. Nyok!

black-gulaman

The Sandwich Guy at McKinley is open 24 hours and also delivers for a minimum order of 1,000 bucks. Check out their website to learn more about them – thesandwichguy.com.

That’s it, this is PG Respondent, Fitz inviting you to try The Sandwich Guy. Chomp!

pg-fitz

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This entry was posted by Fitz Villafuerte, who has written 12 posts as fitz, on Monday, April 27th, 2009 at 7:55 pm and was filed under Fast Food.

20 Responses to “The Sandwich Guy Is My Guy”

  1. Sherwin says:

    Man, I gotta check out this place.

  2. J. Ibanez says:

    Nadadaanan ko yan palagi dati pag sinusundo ko wife ko sa work. Jan lang siya sa One World nagooffice dati e. Pag nakadaan ako kakain na tlga ako jan. hehe!

  3. edelweiza says:

    your sandwich looks yummy and filling! and your bottled gulaman, i drank the same at kowloon house on west avenue last time…an ingenious take to everyone’s favorite gulaman drink.

  4. J. Ibanez says:

    Galing ako jan kanina. haha!

  5. greggy says:

    delivery minimum is only 200bucks! everyday kasi kaming nagpapapdeliver kaya alam ko na! they have 8branches now.. check out their website for details.. http://www.thesandwichguy.com

  6. u8mypinkcookies says:

    ive read good reviews about this!! hopefully i can try it soon!

  7. malou says:

    Meron na rin sila dine-in version with al fresco dining din sa Shaw Boulevard,Sun Plaza Bldg along Princeton st. Very cozy yung venue for dabarkads!

  8. J says:

    yay! Joy Black Gulaman! We have that at the ofice. Also, Nice Sammiichhhesszzz

  9. Meikah Delid says:

    I LOVE sandwiches, especially the grilled ones. Are their sandwiches grilled or cold subs?

    But the one you had looks really yummy ha! =P~

  10. malou says:

    Their sandwiches are grilled like a panini..No cold sandwiches from them..May super sarap din sila na coffee sa Shaw branch – comparable to Starbucks pero mas mura…

  11. mistercastanzo says:

    just had me a TSG bigtime :) our office orders from their shaw blvd. branch a lot

  12. malou says:

    Just saw a flyer from shaw – we can have TSG on Saturdays na – their only branch daw that’s open on Saturdays – Yay!

  13. makapunta nga dito.. hehehe :D may kakilala ako na nag wowork sa may mckinley eh.. hehe

  14. teka.. The Fort din ang McKinley Hill fitz? wah!

  15. [...] was at The Sandwich Guy in McKinley Hill several months ago when I first saw this product. On display, I though this was a bottle of soy [...]

  16. I eat there everyday.As in literally EVERYDAY. Only TSG exist in Mckinley hill to me when it comes to food.

  17. Clay says:

    If you’re in the Makati area another branch of the sandwich guy is located Makati Ave. Corner Buendia ground level Pacific Star bldg. in Time Square.

  18. concerned says:

    Just in case you buy from the Sandwich Guy, you may have to think a million times. Or best not to even consider anymore.

    Dear HR,

    I shouldn’t have brought this up to the management, but I think, with the current situation I am faced with, this incident compelled me to report this to you and so I could use some help. I am also writing this to let my fellow IBMers know about this stomach turning incident which will hopefully open their eyes before buying or eating somewhere.

    On January 5th, between 7:30 to 9 AM. I had a gruesome incident with one of the stores here in Eastwood. The name of the store is the Sandwich Guy. It is a small kiosk located here in Eastwood under the tower clock in front of the 7 eleven store. We used to buy lunch from there and get large orders as they serve healthy sandwiches, pasta and drinks. Until that morning, when I discovered something.

    On my way home from work, I decided to grab a sandwich for my breakfast so I bought a sandwich from this store. As usual, I went to the store and ordered the country tuna sandwich and a bottle of mineral water. The cashier was courteous and very accommodating though I sense that she is getting ready to go home because it is time to turnover the shift. I notice too that the number of the crews in the store at that time is more than the usual 3 to 4 employees I usually see. So they prepared my country tuna. They put on the spread, grilled the bread, sliced it and wrapped in a paper. Instead of the cashier presenting the order, One crew from the back took the package and presented the order to me saying “Here is your Country Tuna Sir! Enjoy!”. Honestly, I was a bit surprised with the unusual greetings but I never minded it so I responded back with a thank you.

    So I went out from the store and walk some steps and rode a cab. Hungry I was, I munched into the sandwich which was sliced fairly and savor the tuna and some green leaves between the warm wheat bread. I consumed the first half of it but still my appetite still wants to finish everything. And so I turned on the other side of the sandwich, unwrapped it and started to bit the next half of the bread. I noticed a colorless, liquefied matter on top of the veggies. I thought that it was melted cheese or mayonnaise! It appeared luscious so in the middle of my chomping I slurped it! At that very moment, I got my self teary eyed, I felt my stomach flipped and ended throwing up that bite. It was a foul phlegm of a human. Horrible! ulk!

    I immediately asked the cab driver to drive me back to Eastwood and so he did. I entered the store again, this time not nice though still composed as I don’t want them to think that I am a uneducated person. I insistently asked the question. ” Sino ang nagprepare ng sandwich ko?”. The crew who I remembered presented the sandwich to me replied “ano yun sir?! hindi ko po maalala!”. With the looks of him, he cant seem to remember that I just ordered the sandwich 30 minutes ago. So I helped them through by stating the obvious that I just ordered the sandwich a few minutes ago. The other lady was bright enough to remember. She pointed at that crew and said “Yung country tuna! yung ginawa mo!”. So I knew that it was him “Alloys” who initially presented the order, and the same person who could not remember the order. This time, I directed the question to him.”Plema mo ba tong nasa sandwich ko?”. And there was silence inside the store but no one is brave enough to answer the question. I repeated the question intensely as I am frustrated, irritated and angry. All I need is an honest response which I have failed to get. No one seemed to answer and prove that I was wrong.

    The manager butt in and mediated. He explained that there is a video that we could see and that everything is captured to check if it really was his crew who put that phlegm in the bread. He immediately phoned the owner. He went back to me and said that the video should be ready with in 24 hours as they need a request for it to be released and processed. Imagine how the manager handled the situation poorly. He even admitted that the phlegm I found could be a fault of their commissary as they have also had similar incidents where they found staple wires and strings on their products. The days passed and no video was presented up to this day. Please note that I did not request to view the store video; they made the offer to show the video to me to prove their crew member’s innocence.

    I gave them the sandwich and the receipt trusting

    On January 7th, I was invited by the owner and talked with him and his lawyer who offered to settle the matter amicably. I was with my brother during the time of confrontation gladly as I was not prepared to be intimidated by the lawyer. All I wanted was for them to take responsibility, bring out the truth and talk to the crew. They have told us that they will take this issue seriously and that they will revert back with the result of their investigation and that we will see the video on January 14th. They offered to have the bread undergo DNA testing which we were surprised to say if they are willing to do that. They say it will take few months and that the samples needed to be sent to Australia and Canada. I left the bread and the receipt on their custody as I am trusting them to resolve the issue and will adhere on the truth. The crew, Alloys said his apologies infront of us at the end of the conversation and asked to forgive him of the things he had done. We also proved that the store does not have sanitary permit.

    On January 14th, the lawyer called me and my lawyer and told us that the DNA testing was done and that they have found no evidence of the saliva from their crews and that I have no basis for my claim. My lawyer who is my sister-in-law was surprised with the investigation as previously they had stated that it would take months for the DNA results to come back. Afterwards she said to schedule another time to meet up. The lawyer responded back with intimidation questioning matters immaterial to the case. Some questions were:

    a) Is my lawyer capable of handling private matters knowing that she is only a government employee?
    b) Is she really married? (fyi- she just recently got married so the change name has not been processed yet)

    These questions are immaterial to the case and that the intimidation would not work. More so, I am concerned with how the store is handling the situation. I am afraid that action should be taken and that attention should be given for them to respond truthfully and honestly for the welfare of the consumer. We are a thousand employees here in IBM and there are also other people who are buying food from their store. If this incident was not handled properly how much more the management of their crews, and how are they preparing our food. This poses a big concern and I would like your help to achieve the result of the investigation and to warn the employees. I decided not to pursue meetings with them as I do not know if they are truthful to their words with the harshness of words and intimidation they are showing opposite of what they said to settle this amicably. I don’t think they are putting action to my complaint.

    Further: it would perhaps have been more “acceptable” if I found human hair on my sandwich, or found the tuna /any of the sandwich ingredients to be spoiled. There was phlegm spat on my sandwich – that to me is not a matter of gross negligence, it was a deliberate insult to myself as a paying customer of their store.

    My intention of airing this grievance is not to blackmail the store into paying me some amount of money; my intention is for them to a) admit to their mistake and b) put policies/practices in place that will prevent such an occurrence from happening to some one else in the future.

    Hope you would consider this note.

    Company Details:

    Name: The Sandwich Guy
    Owner/Franchisee: Mike Pangan
    Lawyer: Atty. Pangan
    Store Manager: Ernesto “June’ Pangan Jr

    Address: Food for Fun City Walk 1 Eastwood City
    E.Rodriguez, Jr. Avenue, Bagumbayan, Libis QC 1110 Thank you,

    Leovic P. Pablo
    Service Manager for CVS
    (C&B and Recruitment)

    Manila Delivery Center
    Integrated Managed Business Process Delivery (IMBPD)

  19. rbp says:

    To concerned: This is very alarming. Thanks for the info. Hope you could update us about your case.

  20. silvermoon says:

    Whoa! thanks for informing us! I guess now we know what to do if the same thing happens to us. 1. Keep the receipt. (or have the same signed by the manager). 2) Take pictures (mobile phone) of the incident and the vicinity and some sort of proof of the date u took the picture, and of course the people involved 3) Check if they have sanitary permit for the establishment and health certificates for the employees 4) never never never surrender the evidence (have it tested by some puclic lab) 5) never trust lawyers.hehe..

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